Overview :The CCS Expert Review Guide includes TWO 105 question practice exams (for a total of 210 questions) with answers and rationale, tips to pass... Read More
Overview :Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other m... Read More
Overview :Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other m... Read More
Overview :Leading productive teams requires laying the groundwork for success and following through effectively. This guide offers immediately actiona... Read More
Overview :Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out... Read More
Overview :Negotiation is the process by which people resolve their differences. Whether those differences involve the purchase of a new automobile, a ... Read More
Overview :Managing up is not political game playing. Rather, it's a conscious approach to working with your supervisor toward goals that are important... Read More
Overview :Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations,... Read More
Overview :Every business needs a business plan--a plan to meet the expected and unexpected opportunities and obstacles the future holds. This book wil... Read More
Overview :How do you lead a team scattered across the globe? How do you keep members you can't see organized, communicative, and productive? In this b... Read More
Overview :While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee. In t... Read More
Overview :You've just been promoted to a managerial position for the first time -- congratulations But beware: the managerial role differs markedly f... Read More
Overview :Is your in-box always full? Are you constantly working overtime on tasks that "only you" can do? If so, you could benefit from delegating so... Read More
Overview :Making persuasive presentations isn't just a matter of charisma and fancy charts: it requires concrete skills that are vital to keeping your... Read More