Overview :This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge syst... Read More
Overview :In this provocative and stimulating study of the connection between belief and behavior, Dr. Robert Buckman begins by reviewing the history ... Read More
Overview :For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a c... Read More
Overview :Although they receive extensive clinical training, medical practitioners are given little or no instruction about the best way to break bad ... Read More