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books business customer relations
Customer Relations
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The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue ... Read More
$9.99
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"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied cust... Read More
$11.99
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$19.89
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"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary custome... Read More
$10.99
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$19.19
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With a Foreword by Jim Cora, former Chairman of Disneyland International "A leadership blueprint, applicable in any organization." -- Captai... Read More
$7.99
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Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting ne... Read More
$9.99
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$24.14
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Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 ... Read More
$9.99
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$14.99
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Your organization - business, church, or nonprofit - will experience unprecedented growth when you close the gap between these two game-chan... Read More
$11.49
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What can you learn from a mouse? When that mouse has been delighting and entertaining hundreds of millions of people for decades - it turns ... Read More
$7.99
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of th... Read More
$12.49
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$20.61
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What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn h... Read More
$4.99
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$22.69
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Now revised and updated, this "inspired, impactful, and important" book shows how to achieve the ultimate business success -- by rectifying ... Read More
$9.49
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$14.93
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Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Ren e Evenson ... Read More
$7.49
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$17.10
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This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the ... Read More
$14.49
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This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the ... Read More
$24.14
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Revised and updated for the first time since original publication Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... ... Read More
$7.99
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$22.73
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Your business problems are community problems. Solve them and scale with help from the leader in the field. The world's most successful bu... Read More
$14.99
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World-Renowned Shopper Scientist Dr. Herb Sorensen Reveals: How Today's Shoppers Think, Behave, and Buy New Insights for Creating High-Prof... Read More
$10.49
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$12.99
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In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas... Read More
$7.49
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$14.94
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Windows.NET is the latest version of Microsoft's flagship network operating system. Exam 70-278, Managing a Microsoft Window's.NET Network E... Read More
$9.49
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Newly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users.Now in ... Read More
$12.49
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$24.38
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