Overview :How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of servi... Read More
Overview :In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructio... Read More
Overview :In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructio... Read More
Overview :How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service desi... Read More
Overview :In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructio... Read More