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Results for "Lucas, Robert W."
Lucas, Robert W.
1 - 16 of 16 results
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Lucas' top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are div... Read More
$90.98
Overview :
Trainers are always looking for new and more effective ways to gain and hold the attention of their learners and this book is chock-full of ... Read More
$7.99
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Deliver Valuable Service to a New World of Customers As the economy globalizes, customers are becoming more and more diverse making your job... Read More
$11.99
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Winner: Gold Axiom Business Book Award in Human Resources, 2010 This unique training resource offers trainers, educators, and facilitators a... Read More
$32.49
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If you are looking for ways to win the heart of someone else, reignite the spark in your relationship and bring passion, excitement, communi... Read More
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This concise publication contains proven strategies used by the author of thirty-two books to create a sound revenue stream and sell almost ... Read More
$8.31
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The Survivor's Family Guide is designed to provide a tool for everyone to prepare for the inevitable day when he or she is no longer on this... Read More
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Trainers have to be creative if they want their participants to feel excited, challenged, and involved. The Creative Training Idea Book is p... Read More
$32.70
Overview :
The Complete Guide to Ocean Cruising is a comprehensive source about cruising. The authors have shared years of experience gained from explo... Read More
$15.62
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