Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

by Linden, Russell M.
ISBN: 9780787900151
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Overview

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
  • Format: Hardcover
  • Author: Linden, Russell M.
  • ISBN: 9780787900151
  • Condition: Used
  • Dimensions: 9.38 x 1.04
  • Number Of Pages: 320
  • Publication Year: 1994
Language: English