Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort

by Howe, Roger J.
ISBN: 9780070305830
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Overview

Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
  • Format: Hardcover
  • Author: Howe, Roger J.
  • ISBN: 9780070305830
  • Condition: Used
  • Dimensions: 10.25 x 0.71
  • Number Of Pages: 176
  • Publication Year: 1995